Returns & Exchanges

At Kijimea, we want you to be completely satisfied with your fashion selection. If your purchase isn't quite right, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

3

Attach the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing